About Us - Fortuna Tours Mostar

We have been in the tourism industry for more than 35 years

Since 1989, Fortuna Tours has been the leading Destination Management Company in Bosnia & Herzegovina and the broader Balkans region. Our focus is on providing exceptional, tailored travel experiences, backed by a team of skilled, multilingual professionals. We offer a wide range of services, including custom tours, transfers, and accommodations. As members of prestigious organizations such as IATA, RDA, UHPA, Lufthansa City Center, ETOA, Herzegovina Wine Route, and IGLTA, we ensure top-tier service and unparalleled expertise in travel management.

Our values

Trust, Every Step of the Way

We don’t just make promises. We follow through. Clients and partners know they can count on us to get the job done professionally, efficiently, and without compromise. Trust is the foundation of everything we do.

Partners, Not Just Providers

We go further than delivering services. We listen, adapt, and act as an extension of your team. Whether it’s a last-minute request or a long-term collaboration, we’re here to support your success and your guests’ satisfaction.

Tradition with Purpose

With more than 30 years of experience, we’ve built strong, lasting relationships across the Balkans. This tradition of consistency and long-term thinking gives us access and insight others can’t offer.

Locally Rooted, Globally Connected

Based in Mostar and active throughout the region, we blend local expertise with global standards. As proud members of IATA, ETOA, UHPA, and IGLTA, we stay connected to international networks while staying true to our roots.

Always Evolving

The tourism landscape is changing, and we embrace that change. From experiential travel and sustainability to digital innovation, we are continuously evolving while staying grounded in who we are.

Mili Bijavica

Founder

Mili Bijavica Jr

CEO & Managing Director

Fortuna was born as a family business, built on the vision of the late Mili Bijavica, a true tourism pioneer who believed in the potential of Bosnia and Herzegovina long before it became a destination. Today, his son continues that legacy, bringing a fresh perspective, modern tools, and a deep understanding of what today’s travelers are looking for.

At Fortuna Tours, sustainability isn’t just a trend, it’s a commitment woven into everything we do. We proudly support local communities by working with small family-run businesses, artisans, winemakers, women’s cooperatives, and cultural associations. Many of our programs include visits to workshops, traditional farms, and heritage sites, where guests can connect directly with the people who preserve the spirit of this region.

By choosing Fortuna, you’re investing in a tourism network that protects cultural landmarks, empowers local creators, and helps keep authentic Bosnian & Herzegovinian traditions alive.

Our Services

Tour Operator Representation

Local support for international tour operators.

Expert Guide Services

Multilingual, professional guides for immersive tours.

Seasonal Holidays

Tailored vacations for winter and summer holidays.

Accommodation Solutions

A wide selection of hotels and private stays.

Group Tours

All-inclusive packages with transport and meals.

MICE

Expertly organized meetings, incentives, conferences, and exhibitions.

VIP Services

Exclusive experiences and luxury arrangements for VIP guests.

Special Interest & Educational Tours

Unique tours and study programs.

Excursions & Transfers

Day trips and seamless transport services.

Flight & Ferry Booking

Comprehensive flight and ferry reservations.

On-Site Assistance

Dedicated support throughout your stay.

Yearly Happy Customers

Full Time Employees

Tour Guides

Years In Business

Frequently asked questions

FAQ

Is Bosnia and Herzegovina a safe destination for travel and events?

Yes, Bosnia and Herzegovina is absolutely safe and welcoming destination for both leisure and business travelers. Our team ensures every tour, trip, or event is supported with reliable logistics and local expertise.

Can I combine my trip with other Balkan countries?

Yes! We specialize in regional itineraries that include Croatia, Montenegro, Serbia, Slovenia, Albania, and North Macedonia. All logistics, including border crossings and transfers — are handled by our team for a smooth, multi-country experience.

What services do you offer beyond tours?

Fortuna Tours DMC provides full destination management services, including:

Meetings, Incentives, Conferences, and Events (MICE)
Tailor-made group and FIT programs
Hotel booking and accommodation contracting
Transfers and private transport
Multilingual licensed guide services
On-site logistics support and VIP arrangements

Can I customize a tour or event package?

Yes, all of our programs are fully customizable. Whether you’re an individual traveler, a tour operator, or a corporate client, we will tailor your itinerary to fit your specific interests, group size, and budget.

Is transportation included in your packages?

Yes. We provide comfortable, private transportation for tours, events, and airport transfers. Our fleet includes luxury vehicles, vans, and buses, and we cover all major cities and airports in the region.

Are meals included in the tours?

Many of our full-day and multi-day programs include meals. We can accommodate dietary preferences including halal, vegetarian, and allergy-specific requests. This can be arranged based on the program you choose.

In what languages are your services available?

Our team and guides are fluent in English, German, French, Italian, Spanish, and other European languages. We match each group with a guide who speaks their language to ensure comfort and clear communication

Where can I find more information about destinations in Bosnia and Herzegovina?

We recommend visiting the official national tourism platform: discoverbih.com. It offers detailed guides on cities, cultural sites, nature, events, and travel tips throughout Bosnia and Herzegovina. For tailored advice, our team is always here to help.

30+ Years of Regional Expertise

We’ve been guiding travelers through Bosnia and the Balkans since 1989.

Tailor-Made, Not One-Size-Fits-All

Every itinerary, event, or experience is custom-built to fit your goals.

Dedicated Support at Every Step

Our team is by your side, ready to assist before, during, and after your trip.